Frequently asked questions
Do you deliver?+
Yes, we deliver and pick up across Bonaire. No shipping costs; delivery and pickup are free with every booking.
When do I pay?+
You pay on delivery, in cash (dollars or euros). No deposit, no upfront payment.
Do I get a discount for longer rentals?+
Yes! Book 5 days or more and automatically get 25% off your entire order. No code needed.
Do I need to pay a deposit?+
No deposit required. We trust you'll handle the gear responsibly, the way it's safe with you at home.
What if I'm not sure of my dates yet?+
No problem, book when you know. We're flexible with last-minute reservations, subject to availability.
What if something gets damaged?+
No need to worry about normal wear. We don't charge for sun, wind, or sand damage. For real damage or loss, we'll reach out and find a fair solution together.
Will I get a confirmation after booking?+
Yes, you'll receive a confirmation email right away with all details: gear, dates, delivery address, total. A day before delivery, we message you on WhatsApp to set a delivery window.
Can I still change or cancel my booking?+
Up to 24 hours before delivery you can change or cancel at no cost. Send us a WhatsApp or email and we'll adjust it on the spot.
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